JOB PURPOSE
In line with MSC Cruises policies and procedures and under the supervision of the Bar Manager, the Assistant Bar Manager leads a multicultural team and overseen the shipboard beverage operations for all bars/lounges, outlets and crew bar areas in order to achieve the best level of guest satisfaction and revenue.
KEY RESPONSIBILITIES
• Assists the Bar Manager, ensuring compliance with quality and sanitation standards and procedures in all Bars, lounges and Crew bars;
• Supervises the daily beverage operations in all Guest and Crew Bars as assigned by the Bar Manager;
• Assists the Bar Manager to generate maximum sales and profits by creative work procedures;
• Controls the daily work of Bar service crew in the assigned bar;
• Ensures all bars are fully stocked to par level at all times;
• Ensures Guests are not kept waiting unreasonably for service in any bar or associated area;
• Supports the Bar Manager in his cost control responsibility through close monitoring of the inventory;
• Supervises daily self-inspection checks to ensure all bars, bar pantries, machinery and storerooms meet all Company sanitation and safety requirements;
JOB REQUIREMENTS (skills, competencies, experience)
• Fluent English, oral and written. Any additional European language isconsidered an advantage (Italian, Portuguese, German, Spanish and French);
• At least 2 years of shipboard experience as Asst. Bar Manager;
• Education within hotel/catering industry or equivalent experience in 4/5 star restaurant, hotel or resort;
• Computer literacy, knowledge of Fidelio, Micros and MMS is an advantage;
• Good management and organisation skills;
• Passion about hospitality and customer service driven;
• Revenue orientated;
• Sound knowledge of accounting and cost control procedures
VISA REQUIREMENTS (if any)
• Possess a valid passport and when possible a seaman book copy;
• STCW95 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility);
• A recognised medical certification is required before starting to work on board.
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